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An experience concept for an aging population

Merging physical and digital experiences to enable senior drivers to stay safe on the road longer.

Older Drivers Represent a Massive Underserved Market in the Driving Community

With the integration of digital tools, driving is reaching a level of complication that is overwhelming everyday drivers and leaving senior drivers, who aren’t familiar with digital tools in their day-to-day lives, alienated.

By 2025, one in four drivers will be 65+…

For Many Seniors, This Is Scary, Uncharted Territory

Drivers are on the road for longer than they have ever been before. This leads to drivers dealing with a range of physical changes that they may not be fully aware of, hindering their ability to drive. As such, drivers 65 and older are 16% likelier than adult (25-64) drivers to cause an accident.

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Reduced Hearing
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Diminished Eyesight
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Cognitive Decline
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Joint Pain
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Health Conditions

Giving Up Driving Is An Emotionally Complicated Ask

Both for the driver and their loved ones, it is a heavy decision to decide to stop or even reduce driving. In our conversations with drivers and their families, we landed on four insights that explain why.

INSIGHT 1

Maybe my driving is bad, but taking my keys is worse.

Driving represents freedom, control, autonomy, and competence.

“Being 81, how much longer can I drive? And if you're not driving, you’re depending on someone else.
—Marian, 81

Seniors face social isolation and being a burden on their family.

“Older Americans who have stopped driving are almost two times more likely to suffer from depression and nearly five times as likely to enter a long-term care facility compared to those who remain behind the wheel.
—AAA spokesman Michael Green, 81

INSIGHT 2

I decide if I can drive.

Conversations about the safety of driving seniors are the most difficult ones we have.

Generations United found that 39% of respondents reported that the hardest conversation to have with their aging parent is handing over their car keys.

Older drivers feel that they will know when to stop driving.

“If a doctor told her she couldn’t drive, would she listen? No.
—Karen, Marian’s (81) daughter

INSIGHT 3

I can still physically drive, so I don’t see the problem.

Seniors are reluctant to acknowledge that their driving skills are impaired.

“[My mother] told me that many times, ‘I still feel like I could get in and drive.’ She is on a walker. She could not do it.
—Brenda, 77

Slower reaction times make it feel like everyone else is driving too fast.

“It seems like people are driving faster and faster, I feel like I'm going to get run over. I feel like slow down, they are going to drive right over the top of me.
—Marian, 81

“Older Americans who have stopped driving are almost two times more likely to suffer from depression and nearly five times as likely to enter a long-term care facility compared to those who remain behind the wheel.
—AAA spokesman Michael Green, 81

INSIGHT 4

My world is shrinking.

Seniors don’t think it’s a problem if they aren’t going far.

“One of my sons said he was going to move somewhere that involves highway driving and I said if he moves there I won't go there at the dinner time.

—Paulette, 68

Exploration beyond their immediate neighborhood keeps them young, but these drives are more stressful:

  • Unknown locations and navigation dilemmas
  • Greater chance of highway driving
  • Longer time spent sitting
01 / 04

Technology Is Out There, It Just Isn’t Accessible

Much of the technology that could help senior drivers exists in the world, it just isn’t applied in a way that is accessible to them.

Using existing technologies as reference, we must build solutions that don’t repeat the same mistakes.

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Consumers are turning off driving assistance technologies because they don’t understand them.
Drivers must be educated on the importance and impact of driving technologies and how to control them.
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It is not clear for the consumer what these technologies are and the value they bring.
We must assist drivers with understanding the technologies upon purchasing a new car.
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To broaden adoption, consumers need to build trust in what their car sees and does for them.
Trust must be built between existing technologies and drivers.
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To ensure a smooth driving experience, new and complex information needs to be delivered properly.
We must facilitate the dissemination of information around new driving technologies.
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The new phase of innovation [in the car industry] is to connect the different entities inside and outside of the car.
The car must be connected to a larger ecosystem for the driver.

The Right Solution Should Be Seamless

Full automation is not the answer right now, it is still years out and cannot help the current drivers on the road. We need a solution that uses light automation to step in where drivers need help. By improving the integration of a digital ecosystem within the car, we can help older drivers retain independence in a world where they are still reliant on cars to get around their community.

That’s where Project Silverkey comes in… naturally and progressively filling in the gaps and extending the time that a driver can be safely on the road.

What Is Project Silverkey?

More than a car or a just a digital service, Silverkey is an ecosystem that can connect the in-car experience to outside services. The in-car experience is enabled through that connection.

To show what Silverkey is capable of, we put together a persona based on people we talked to. Consider Deborah’s story.

There are many ways that Silverkey can help Deborah maintain her driving independence, safely. Keep watching to find out just how Silverkey assisted her in practicing safe driving habits.

Silverkey helped Deborah stay on the road longer and assisted her in practicing safe driving habits. The concept shows how we can rethink the application and value of digital ecosystems in mobility.