How We’re Botching Our Attempts to Redesign the Healthcare System

Read in FastCo Design

Fixing our floundering healthcare system may be the single most complex design challenge ever. Bad design forced Dr. Bruce Mason, the clinical director of a large outpatient department at one of the preeminent teaching hospitals in the country, to fire one of the best doctors in his department. The fired doctor, Dr. Davis, didn’t violate the doctor’s code of ethics. He wasn’t old enough to retire. He hadn’t been sued for malpractice. In fact, he was a renowned practitioner.

Read the full article in FastCo Design