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3 Ways Improv Training Can Improve Customer Service

Read in FastCo Design

In the News

Toby Bottorf, Daniel Sobol

3 Ways Improv Training Can Improve Customer Service

Read in FastCo Design

Taking a cue from the Russian theater director Konstantin Stanislavsky, Continuum’s Daniel Sobol and Toby Bottorf argue that frontline employees shouldn’t feel tied to a script.

Read the full article in FastCo Design

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