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Future Made Real

This Week Made Real

Boston 07.03.15, 08:48AM by Sophie Spiers

Our top reads this week on things we care about—topics of design, service innovation, product development, technology, and healthcare #madereal. Apple Watch Expands Globally Tech Crunch reports Apple’s plans to expand the Apple Watch globally, to countries including Italy, Mexico, Singapore, South Korea, Spain, Switzerland, and Taiwan. Smithsonian Opens New Innovation Wing The Smithsonian Institution’s first ever innovation … Read more

Around the Studio, Product Design

Podcast: Continuum Talks Meaningful Connectivity for Wearables with Withings

Boston 07.01.15, 10:17AM by Kevin Young

Recently, Mark Prince, the Vice President of Consumer Business for Withings, visited Continuum and spoke with Kevin Young, Continuum’s SVP of Product Experience. Based in France, Withings–the name of which stems from “Wifi Things”–is a consumer electronics device company that was founded in 2008. Since the release of its connected scale, Withings has shifted its … Read more

Consumer Understanding, Innovation

Managing Stakeholders, Vanquishing Monsters: Successful Innovation Tactics from a Kid Demigod

Boston 06.30.15, 10:15AM by Carin Stimolo

Trying to move ideas through large organizations can feel like a war of wills. It takes finesse, courage, and a whole lot of teamwork. Often, the process gets flooded by red tape, can send you in the totally wrong direction, or might even kill off a great concept. The process is just like the quests … Read more

Future Made Real

This Week Made Real

Boston 06.26.15, 08:46AM by Sophie Spiers

Our top reads this week on things we care about—topics of design, service innovation, product development, technology, and healthcare #madereal. Tackling Rare Diseases with Crowd-Sourcing This Wired article describes how crowd-sourced solutions are innovating new remedies and solutions to rare, previously overlooked diseases. Determining Your Innovation IQ Brian O’Connor of Inc. outlines five ways to determine … Read more

Consumer Understanding, Service Design

Free Your Customers (Before Someone Else Does)

Boston 06.24.15, 11:37AM by Toby Bottorf

Last week, at their forum for Customer Experience Professionals, Forrester Research presented an update to their Customer Experience Index (CX Index). Their original document detailed a strong correlation between leadership in CX and stock market performance, but they noticed some troubling anomalies that provoked deeper analysis. They sought to reconcile the fact that there are … Read more

Health Care, Technology

Is Social Media Healthy for the #DigitalHealth Conversation?

Boston 06.22.15, 10:02AM by Ken Gordon

  What did you think about Mark Cuban’s social media call to have people get quarterly blood tests? It worried many people in the #DigitalHealth world.  While many of us believe in the democratizing nature of social media, we saw in Cuban’s proposal—and the angry response of many doctors—a problem.  Social media can easily destabilize the nature of authority … Read more

Future Made Real

This Week Made Real

Boston 06.19.15, 08:46AM by Sophie Spiers

Our top reads this week on things we care about—topics of design, service innovation, product development, technology, and healthcare #madereal. The Fundamentals of Customer Experience Toby Bottorf, a Principal at Continuum, outlines in this Entrepreneur article the three fundamental ways a business can put the customer at its center to improve customer experience. The Age … Read more

Around the Studio, Business Design, Consumer Understanding

HBR Goes Electric: The Inside Story of One of the World’s Most Venerable Business Publication’s Dramatic Transition

Boston 06.15.15, 08:58AM by Ken Gordon

When’s the last time you took in a four-act play during lunch? Well, that’s precisely what we did on June 3, 2015, in the theatre of Continuum Boston’s spacious kitchen. Eric Hellweg—who stars as the Managing Director of Digital Strategy and Editorial Director of Harvard Business Review—treated us to a moving, informative one-man show called … Read more

Future Made Real

This Week Made Real

Boston 06.12.15, 08:46AM by Sophie Spiers

Our top reads this week on things we care about—topics of design, service innovation, product development, technology, and healthcare #madereal. This Year’s NeoCon Conference to Feature Herman Miller Office Spaces Herman Miller’s Exclave, created in partnership with Continuum’s Gianfranco Zaccai, will be one of ten spaces featured at the event as reported in Grand Rapids Business Journal. … Read more

Health Care, Innovation

How Three Innovation Leaders Are Transforming Healthcare: A Conversation, Re-Capped

Boston 06.09.15, 02:07PM by Sophie Spiers

Last Tuesday, June 2nd, Continuum hosted its second executive event and panel discussion on healthcare: “Building an Innovative Healthcare Organization” (or, in social media speak, #innovationcapability). Our three panelists came with diverse backgrounds in the healthcare realm. Chris McCarthy has worked for over thirteen years at the massive, California-based managed care consortium, Kaiser Permanente, where … Read more

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