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Future Made Real

This Week Made Real

Boston 02.05.16, 08:40AM by Allison Ryder

Our top reads this week on things we care about—topics of design, service innovation, product development, technology, and healthcare #madereal. Behind Uber’s Rebrand WIRED looks at the branding changes made by the sharing economy’s poster child. The IoT Gets Emotional Connected products need to be personal, in addition to personalized, writes John C. Havens for … Read more

Human Centered Design

Drug Delivery Partnerships: Patient-Centricity Shares the Stage

Boston 02.02.16, 02:08PM by Mike Dunkley

So I attended the Drug Delivery Partnerships conference at the PGA National Resort and Spa, in Palm Beach Gardens, Florida, last month. The best (non-meteorological) part of the conference: it allowed me to join many rich conversations on hot industry topics, the chief takeaways of which I’ll share with you now. Recalling the DDP sessions, … Read more

Future Made Real

This Week Made Real

Boston 01.29.16, 08:17AM by Allison Ryder

Our top reads this week on things we care about—topics of design, service innovation, product development, technology, and healthcare #madereal. How to Focus on Patient Experience New start-up Docent extends connections with patients beyond the hospital to improve patient experience, as reported in Fast Company. The Robot Will Serve You Now Japanese retailer SoftBank is … Read more

In Response, Service Design

The Case for Slow Innovation

Boston 01.28.16, 10:54AM by Zach Hyman and Jon Campbell

The architect Cedric Price once provocatively asked, “Technology is the answer, but what was the question?” Despite what General Electric says in their recently released “Innovation Barometer” (discussed in this article in Fortune), the question remains an important one when trying to understand the forces that drive companies’ “Fear of Becoming Obsolete.” While widespread, “FOBO” … Read more

Design Trends, Future Made Real, Healthcare

This Week Made Real

Boston 01.22.16, 09:42AM by Leslie Ganson

Our top reads this week on things we care about—topics of design, service innovation, product development, technology, and healthcare #madereal. Innovation’s Urban Migration GE isn’t the only innovative organization headed to Boston’s Seaport. The Boston Globe talked to Continuum about our upcoming relocation, and explores why other companies are making similar moves. Apple to finally entertain AR? News feeds … Read more

Design Trends, Future Made Real, Healthcare, Technology

This Week Made Real

Boston 01.15.16, 12:52PM by Leslie Ganson

Our top reads this week on things we care about—topics of design, service innovation, product development, technology, and healthcare #madereal. What Impressed at CES WIRED and Fast Company recap their favorite products at CES, held last week in Las Vegas. Is Apple Aiming for ConsumerMed? This article notes that Apple has been hiring some medtech … Read more

Education

Everyone, or Nearly Everyone, Has the Wrong Idea About Vocational Education

Boston 01.14.16, 11:37AM by Ken Gordon

Sigmund Freud knew what he was talking about when he talked about work. “Professional activity is a source of special satisfaction if it is a freely chosen one,” he wrote in Civilization and Its Discontents, explaining that a freely chosen profession “makes possible the use of existing inclinations, of persisting or constitutionally reinforced instinctual impulses.” … Read more

Future Made Real

This Week Made Real

Boston 01.08.16, 08:45AM by Allison Ryder

Our top reads this week on things we care about—topics of design, service innovation, product development, technology, and healthcare #madereal. Turn Customers into Loyal Supporters Anthony Pannozzo, SVP Experience and Service Design, and Brandon Tirrell, Senior Strategist, offer six steps to building a customer loyalty program that works in Loyalty 360. Best Logo Redesigns, and … Read more

Future Made Real

This Week Made Real

Boston 12.25.15, 08:15AM by Allison Ryder

Our top reads this week on things we care about—topics of design, service innovation, product development, technology, and healthcare #madereal.   The Automotive Industry Gets Innovative As covered in Automotive News, American car manufacturer Ford has filed for a significant number of patents in 2015, signaling their investments in innovation. Finance Catches up with Disruption … Read more

Consumer Understanding, Healthcare, Human Centered Design

Hey, Healthcare Companies: Your Metric Needs to Be “Lives Changed” not “Units Sold”

Boston 12.22.15, 10:30AM by Samantha Katz

I’ve lived in Los Angeles for over six years, and the holiday season still catches me off-guard. I grew up in New Jersey, where pumpkin-flavored everything just made sense, juxtaposed with the smell of falling leaves, but here in L.A., there aren’t seasonal cues telling me to start buying gifts and booking ski vacations. Even as … Read more

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