Our top reads this week on things we care about—topics of design, service innovation, product development, technology, and healthcare #madereal.
Amazon Gets Healthy
Amazon's Echo recites poetry—and answers healthcare questions, reports Engadget.
Healthcare Meets Retail
CVS' latest initiative, CVS Express, lets customers order products via a mobile app for easy pickup, writes TechCrunch.
Patient Quality Matters
In for-profit health systems,patient surveys are influencing executive pay, writes Modern Healthcare.
Innovation at Work
CNBC profiles the impact gig economy start-ups like Lyft and Uber have had on innovation in our economy.
filed in: made real
