Last Updated November 12, 2010
Information we collect and how we use it
Browsing the Website does not require you to register for an account or provide any personal information to us.
WHAT INFORMATION ABOUT ME IS COLLECTED ON THE SITE?
Depending on your use of the website or other services we, Continuum LLC (“Continuum” “we” or “us” or “our”) may make available from time to time (together with associated and successor websites and services, the “Site”), we may collect two types of information: personally identifiable information and non-personally identifiable information.
Personally Identifiable Information
Personally identifiable information is information that identifies you or can be used to identify or contact you. Such information may include your name, address, email address, and telephone number.
Non-Personally Identifiable Information
Non-personally identifiable information is information that by itself cannot be used to identify or contact you, such as demographic information (like age, profession or gender). Non-personally identifiable information may also include user IP addresses, browser types, domain names, and other anonymous statistical data involving the use of the Site.
WHERE AND WHEN IS INFORMATION COLLECTED ON THE SITE?
Information provided by you
We will collect personally identifiable information from you only if you voluntarily submit the information to us. In addition, we may obtain your personally identifiable information from you if you identify yourself to us by sending us an email with questions or comments.
Cookies and Action Tags
We collect non-personally identifiable information passively using “cookies” and “action tags.” By using cookies and action tags together, we are able to gain valuable information to improve the Site.
“Action tags,” also known as web beacons or gif tags, are a web technology used to help track website usage information, such as how many times a specific page has been viewed. Action tags are invisible to you, and any portion of the Site or email sent on our behalf may contain action tags.
We also collect non-personally identifiable information through our Internet log files, which record data such as user IP addresses, browser types, domain names, and other anonymous statistical data involving the use of the Site. This information may be used to analyze trends, to administer the Site, to monitor the use of the Site, and to gather general demographic information. We may link this information to personally identifiable information for these and other purposes such as personalizing your experience on the Site and evaluating the Site in general.
DOES CONTINUUM COLLECT INFORMATION FROM CHILDREN UNDER 13 YEARS OF AGE?
We are committed to protecting the privacy of children. The Site is not designed for or directed to children under the age of 13. We do not collect personally identifiable information from any person we actually know is under the age of 13.
WHAT DOES CONTINUUM DO WITH THE INFORMATION IT COLLECTS?
In general, we use the information collected on the Site to provide the Site to you, to help us understand who uses the Site, to improve the Site, and to contact you as agreed.
We may use your information to send you a welcoming email that may confirm your user name and password. If you “opt-in,” we may send you electronic newsletters, contact you about the Site products, services, information and news that may be of interest to you, and provide you with targeted feedback. If you no longer desire to receive these communications, we will provide you with the option to change your preferences. In addition, if you identify yourself to us by sending us an email with questions or comments, we may use your information (including personally identifiable information) to respond to your questions or comments, and we may file your questions or comments for future reference. We may also use the information collected to send you important service announcements and updates regarding the. You will not be able to unsubscribe from these service announcements and updates as they contain important information relevant to your use of the Site.
We may also use the information gathered on the Site to perform statistical analysis of user behavior or to evaluate and improve the Site. We may link some of this information to personally identifiable information for internal purposes only or to improve your experience with the Site.
WHEN DOES CONTINUUM DISCLOSE INFORMATION TO THIRD PARTIES?
Laws and Legal Rights
Third Parties Generally
We may provide to third parties information about you that does not allow you to be identified or contacted, including where such information is combined with similar information of other users of the Site. For example, we might inform third parties regarding the number of unique users who visit the Site, or the demographic breakdown of our registered users of the Site. The third parties to which we may provide this information may include vendors and website tracking services, affiliates, researchers and other similar parties.
We may employ independent contractors, vendors and suppliers (collectively, “Outside Contractors”) to provide specific services and products related to the Site, such as hosting and maintaining the Site.
Sale of Business
Transborder hosting and transfer of Information
Personally-identifiable information collected on the Site may be transferred from time to time to Continuum offices or personnel, or to third parties, located throughout the world, including offices located outside the European Economic Area (EEA), and the Site may be viewed and hosted anywhere in the world, including countries (such as the United States) that may not have laws of general applicability regulating the use and transfer of such data. By using the Site and submitting such information on it, you voluntarily consent to such transborder transfer and hosting of such information.
IS THE INFORMATION COLLECTED ON THE SITE SECURE?
We want your information (including personally identifiable information) to remain as secure as possible. We strive to provide secure transmission of your information from your computer to our servers through industry-standard techniques. Notwithstanding these commitments to protect your information (including personally identifiable information) from loss, misuse or alteration by third parties, you should be aware that there is always some risk involved in transmitting information over the Internet. There is also some risk that others could find a way to thwart our security systems. As a result, while we strive to protect your information, we cannot ensure or warrant the security or privacy of any information you transmit to us, and you do so at your own risk.
WHAT CHOICES DO I HAVE REGARDING THE COLLECTION, DISCLOSURE AND DISTRIBUTION OF PERSONALLY IDENTIFIABLE INFORMATION?
You should be aware that it is not technologically possible to remove each and every record of the information you have provided to us from our system. The need to back-up our systems to protect information from inadvertent loss means that a copy of your personally identifiable information may exist in a non-erasable form that will be difficult or impossible for us to locate. We promise that promptly after receiving your request to “opt-out”, all personally identifiable information stored in databases we actively use and other readily searchable media will be updated or deleted, as appropriate, as soon as and to the extent reasonably practicable.
WHO DO I CONTACT IF I HAVE ANY PRIVACY QUESTIONS?
By postal mail or courier:
1220 Washington Street
West Newton, MA 02465
Attn: Contracts Manager