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Case Studies
Designing the world's leading products, services, experiences, and business models.
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Expertise
Health and Medical
Financial Services
Consumer Products
Retail and Hospitality
Education
Social Innovation
Mobility and Transportation
Concept Project
Silverkey
Cherry Blossom
Future of Home
Wall Street English
City Classroom
Insulet
Omnipod Insulin Management System
UnitedHealthcare
Advocate4Me
Medela
Sonata™ Smart Breast Pump
Jamba Juice
The Ideal Holistic Retail Experience
Boston College
Core Curriculum Redesign
iluminage
Skin Smoothing Laser
Museum of Fine Arts, Boston
Membership Experience Strategy
Mindray
Revolutionary Patient Monitor
Citic
Bank Flagship Guangzhou
Fastweb
FASTGate Modem
Southwest Airlines
Digital Wayfinding Design & Prototype
Jana Care
Aina Device
XKD
Brand and Customer Experience Redesign
SEA Milano
Airport Experience Redesign
BBVA
Bank of the Future
Fisher-Price
The Future of Parenting
ArtCenter College of Design
Vision for Future Campus Experience
National Microfinance Bank and USAID
The People-Centered Microloan
Chili's
Lighthouse Menu Innovation
Philips
Philips Respironics CPAP Device
Pacific Northwest National Laboratory
Future of First Response
Big Brothers Big Sisters of Massachusetts Bay
Recruitment Program
Haier
Smart Window Refrigerator
GRIT
Leveraged Freedom Chair Concept
Samsung
Tomorrow Solutions
Continuum
Reflex SmartWrap
Mercy Health System
Patient-Centered Operations Strategy
Avedro
Vedera KXL and Mosaic System
Procter & Gamble
ePLMM
Procter & Gamble
Swiffer
MIT Media Lab
One Laptop Per Child
Daisy Brand
Squeeze Sour Cream
Procter & Gamble
Pampers Stages of Development
Reebok
Reebok Pump
CGAP and MicroEnsure
Microinsurance for the Mass Market
Daktari Diagnostics, Inc.
CD4 Diagnostic Instrument
RainDance
RainDropDigital PCR System
Boston Public Schools
High School Redesign
Holiday Inn
The Social Hub
Bertucci's
2Ovens
Dental Wings
3D Intraoral Scanner
Nestlè Perugina
Perugina Tabló
Turner Entertainment Network
Next-Gen Television Viewing Experience
UNICEF Lebanon
Training Program Redesign
Wellcome
Public AMR Dialogues
Herman Miller
Exclave
Massachusetts Department of Transportation
Rider-Centric Approach
Universidad Continental
Student-Centered Transformation
New England Aquarium
Ideal Visitor Experience
Fairfield University
Designing Diversity Initiatives
Seoul Metropolitan Government
Seoul St.
Emart
Kid-focused retail and experience space
Daekyo
Self-Directed Learning System Design
Boston Planning & Development Agency
Brand Strategy & Organizational Redesign
Kaiser Permanente
Imagining Care Anywhere® for Medicare
UCAR
Transportation Service Design
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