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Design Trends, Future Made Real, Healthcare

This Week Made Real

Boston 01.22.16, 09:42AM by Leslie Ganson

Our top reads this week on things we care about—topics of design, service innovation, product development, technology, and healthcare #madereal. Innovation’s Urban Migration GE isn’t the only innovative organization headed to Boston’s Seaport. The Boston Globe talked to Continuum about our upcoming relocation, and explores why other companies are making similar moves. Apple to finally entertain AR? News feeds … Read more

Design Trends, Future Made Real, Healthcare, Technology

This Week Made Real

Boston 01.15.16, 12:52PM by Leslie Ganson

Our top reads this week on things we care about—topics of design, service innovation, product development, technology, and healthcare #madereal. What Impressed at CES WIRED and Fast Company recap their favorite products at CES, held last week in Las Vegas. Is Apple Aiming for ConsumerMed? This article notes that Apple has been hiring some medtech … Read more

Consumer Understanding, Healthcare, Human Centered Design

Hey, Healthcare Companies: Your Metric Needs to Be “Lives Changed” not “Units Sold”

Boston 12.22.15, 10:30AM by Samantha Katz

I’ve lived in Los Angeles for over six years, and the holiday season still catches me off-guard. I grew up in New Jersey, where pumpkin-flavored everything just made sense, juxtaposed with the smell of falling leaves, but here in L.A., there aren’t seasonal cues telling me to start buying gifts and booking ski vacations. Even as … Read more

Healthcare, Product Design, Technology

This Week Made Real

Boston 12.18.15, 09:49AM by Leslie Ganson

Our top reads this week on things we care about—topics of design, service innovation, product development, technology, and healthcare #madereal. Awareables, Revisited Our own Sean Brennan published a popular piece in WIRED earlier this year about the true purpose of wearables. An article published this week recaps his perspective on the surprising design outcomes of one of the season’s most … Read more

Future Made Real, Healthcare, Technology

This Week Made Real

Boston 12.04.15, 10:14AM by Leslie Ganson

Our top reads this week on things we care about—topics of design, service innovation, product development, technology, and healthcare #madereal. Designing an App to Improve Health Outcomes Our SVP of Advanced Systems, Mike Dunkley, co-authored an article this week with Sidhant Jena, CEO and co-founder of healthcare startup Jana Care, to explain how they leveraged smartphone … Read more

Healthcare, Product Design, Technology

Leaning Over the Fence to Learn: A Conversation About Consumer Health and Medical Devices, Part Two

Boston 11.30.15, 01:10PM by Mike Dunkley

Continuum has decades of experience with medical device design—and this work has informed, and deepened, our work in consumer health. As the two disciplines blend, we’ve found that people on both sides of the fence have many questions. Below, Mike Dunkley, SVP of Advanced Systems (left), speaks with Kevin Young, SVP of Product Experience (right), about … Read more

Consumer Understanding, Healthcare

Leaning Over the Fence to Learn: A Conversation About Consumer Health and Medical Devices, Part One

Boston 11.21.15, 02:22PM by Kevin Young

The barrier between consumer health and medical device companies grows thinner every business day. The question is: Can these two different sectors learn from one another and, in the process, avoid a messy and difficult merger? At Continuum, we have considerable experience in both consumer health and medical device design So we asked Kevin Young, our … Read more

Future Made Real, Healthcare, Technology

This Week Made Real

Boston 11.20.15, 09:15AM by Leslie Ganson

Our top reads this week on things we care about—topics of design, service innovation, product development, technology, and healthcare #madereal. A New Intersection for Art & Science WIRED explores a field of work where biologists are becoming designers. Tick, Tock, Tech Late last week, watchmaker Fossil announced their acquisition of health wearable startup, MisFit. From … Read more

Design Trends, Digital Design, Healthcare

Convergence is Happening: 3 Takeaways from our Consumer + Medical Digital Health Panel

Los Angeles 11.12.15, 02:43PM by Samantha Katz

One advantage of being consultants, rather than working for a single company or institution, is that we get to look at markets quite broadly. This enables us to notice trends and waves of activity ahead of the pack. Given Continuum’s focus on healthcare over the past few years, we’ve witnessed a move away from the … Read more

Design Trends, Healthcare, Innovation

This Week Made Real

Boston 10.23.15, 09:14AM by Leslie Ganson

Our top reads this week on things we care about—topics of design, service innovation, product development, technology, and healthcare #madereal. The Tempered Return of 23andMe After a two-year battle, the genetics testing company 23andMe obtains FDA approval to inform individuals of susceptibility to certain genetically-transmitted diseases. But as this INC article notes, it’s not a complete … Read more

Healthcare, Service Design

Who’s in Charge Here?: Cautionary Lessons for Healthcare from Higher Education

Boston 10.22.15, 09:41AM by Toby Bottorf

There are fields in which, as my colleague Augusta Meill points out, expertise and judgment matter. These are the areas of life where we might need to be protected from ourselves, where we cannot trust our impulses or our own expertise. Areas such as taking care of our health or our long-term finances. Or, it … Read more

Healthcare

Hospital or Fortress: How Can We Gain Insights or Identify Opportunities if We Can’t Get In?

Boston 10.20.15, 09:30AM by Mark Bates

For designers, there’s nothing quite like standing beside a physician immersed in a medical procedure—nurses and technicians intent on their tasks, equipment flashing and beeping all around, low light, and moments of high anxiety. To be honest, our presence makes the medical staff a little nervous. Things relax after a few procedures, when the medical … Read more

Healthcare, Innovation, Technology

This Week Made Real

Boston 10.09.15, 08:50AM by Leslie Ganson

Our top reads this week on things we care about—topics of design, service innovation, product development, technology, and healthcare #madereal. Digital Health Needs More than Dollars Beyond investor funding, what do digital health startups need to succeed? This TechCrunch article takes a look. Designed to Heal Our own Yuhgo Yamaguchi explains how redesigning hospital spaces can improve … Read more

Healthcare, Human Centered Design

Should the Health System Treat Patients as Customers?

Boston 09.30.15, 08:26AM by Kate Dudgeon

It’s no question that the U.S. health system is under pressure to change in response to consumer demands from experiences outside of healthcare. But should we consider patients “customers?”Read more

Consumer Understanding, Healthcare

Infographic: What Can Healthcare Learn from Financial Services?

Boston 09.09.15, 12:45PM by Yuhgo Yamaguchi

We’ve seen the financial services industry move from an expert-driven model to one of more access to information and transparency into processes. In the infographic below, we outline the history of the evolution of financial services and what implications that may have on the future of healthcare.                 … Read more

Healthcare

Trends in Clinical Diagnostics – AACC 2015

Boston 08.18.15, 02:42PM by Mark West

Continuum recently attended the American Association of Clinical Chemistry Expo—the largest U.S. tradeshow in the field of clinical diagnostics. We witnessed advances, as expected, in the field through the introduction of more immediate and effective tests and instrumentation. We also noted product design trends in the medical device space—as consumers raise their expectations around usability … Read more

Healthcare

Five Social Ingredients to Aging Well: What We Learned from Kaiser Permanente’s Webinar on Aging

Boston 08.11.15, 10:45AM by Sophie Spiers

Aging is scary—both for those who are aging, and those who are watching people age. In a society that largely fears the uncertainty that accompanies getting older, how can we comfort our seniors and keep them engaged in the community? How can we assure a more fluid, less complex environment for them? Continuum and the … Read more

Consumer Understanding, Healthcare

Anticoagulant Monitoring, Patient Experience, and Grandma Betty

Boston 07.28.15, 10:03AM by Samantha Katz

Four million outpatients in the U.S. are on long-term warfarin therapy (warfarin is an anticoagulant or “blood thinner”) to prevent heart attacks, strokes, and potentially deadly blood clots.¹ Because of warfarin’s limited therapeutic range and clinical and genetic factors that can influence the body’s response to it, patients must have their international normalized ratio (INR) checked … Read more

Healthcare

Healthcare Is No Longer Healthcare’s Biggest Competitor

Boston 07.23.15, 11:05AM by Kate Dudgeon

Where do health systems find their inspiration? When looking for ways to improve patient experience, health systems typically turn to the traditional competition down the road—to the next hospital or clinic—rather than the WalMart across the street or the Uber car driving past them. This is an issue. While it is dangerous to define “patients” … Read more

Healthcare, Technology

Is Social Media Healthy for the #DigitalHealth Conversation?

Boston 06.22.15, 10:02AM by Ken Gordon

  What did you think about Mark Cuban’s social media call to have people get quarterly blood tests? It worried many people in the #DigitalHealth world.  While many of us believe in the democratizing nature of social media, we saw in Cuban’s proposal—and the angry response of many doctors—a problem.  Social media can easily destabilize the nature of authority … Read more

Healthcare, Innovation

How Three Innovation Leaders Are Transforming Healthcare: A Conversation, Re-Capped

Boston 06.09.15, 02:07PM by Sophie Spiers

Last Tuesday, June 2nd, Continuum hosted its second executive event and panel discussion on healthcare: “Building an Innovative Healthcare Organization” (or, in social media speak, #innovationcapability). Our three panelists came with diverse backgrounds in the healthcare realm. Chris McCarthy has worked for over thirteen years at the massive, California-based managed care consortium, Kaiser Permanente, where … Read more

Healthcare, Service Design

Understanding the Whole Patient: A Model for Holistic Patient Care

Boston 06.03.15, 09:20AM by Kate Dudgeon

Working in healthcare, I consistently encounter processes and care offerings that are very rigid and don’t match up with the individual needs and values that patients have. Commonly, I hear stories about patients not feeling heard or respected by clinicians because what is recommended to them doesn’t align with who they are and what they … Read more

Global Markets, Healthcare, Service Design

Healthily Ever After: How Storytelling Can Educate and Affect Social Change

Boston 04.29.15, 01:36PM by Allison Ryder

From folk tales, to nursery rhymes, to reality television, the practice of storytelling emerges across cultures and histories as a powerful tool that not only entertains, but educates. A compelling story has tremendous psychological pull, offering the escapism from one’s day-to-day, the immersion in a self-driven pursuit toward destiny, the intimacy of witnessing another’s fate unfold. In … Read more

Healthcare

Patient Experience: The Cure for a Chronic Pharma Problem?

Boston 04.28.15, 10:15AM by Mike Dunkley

The two questions currently baring down on senior pharma executives are: 1. How do you compete for market share? —and— 2. How do you maintain premium pricing in order to continue to drive revenues and revenue growth to meet shareholder expectations? To address these questions effectively, pharma needs to get serious about kicking its addiction to drug-centric business models, … Read more

Healthcare, Technology

Why Glucose Monitoring Matters–For Everyone.

Boston 04.20.15, 04:07PM by Samantha Katz

Over a decade ago, the very first continuous glucose monitor was approved. Later this week, we’ll enter a new era of wearable technology with the arrival of the Apple Watch, a device with the potential to revolutionize how people manage their health. Diabetes management companies are already partnering with Apple to offer mobile glucose monitoring solutions via the smartwatch, … Read more

Consumer Understanding, Healthcare, Usability

Continuum and Sanofi Join MassMEDIC for Designing for Human Behavior Event

Boston 04.14.15, 08:30AM by Allison Ryder

Today’s competitive landscape for medical devices is market-driven and outcomes-based. While the regulated medical device industry was traditionally driven by a focus on approvals and reimbursements, it is now imperative that devices appeal to their end users, and that adherence is encouraged. Good user experiences are now a benchmark for success. On Friday, April 10, … Read more

Healthcare, Human Centered Design

What Can Pharma Learn from BMW?

Boston 03.30.15, 09:45AM by Sean Phillips

Sheldon Moberg, VP of Device Technologies at Amgen, shared an interesting statistic at last years’ Parenteral Drug Association meeting: 120 days after hospital discharge, 17% of myocardial infarction patients had not filled their heart medication prescriptions and an astounding 65% had not filled their co-morbidity prescriptions.[1] It is stunning to think that a person who … Read more

Future Made Real, Healthcare, Innovation, Product Design, Technology

This Week Made Real

Boston 02.20.15, 08:25AM by Leslie Ganson

Our top reads this week on things we care about—topics of design, service innovation, product development, technology, and healthcare #madereal. Bringing Brain Science Back  Big Pharma is once again investing in new medicines for brain diseases, after years of little innovation in neuroscience. Unafraid of A.I. MedCity News highlights four examples of how artificial intelligence is … Read more

Healthcare, NXT

5 Ways to Get Millennials to Care about Healthcare

Boston 02.03.15, 08:45AM by Sean Brennan

Today, Millennials do what they can to avoid dealing with the healthcare system—even those that actually have health insurance. Why? It’s expensive. It’s difficult to navigate. And they aren’t sick. Ironically, the future of a sustainable healthcare system depends on the enrollment of young people. So it’s up to those in the industry to engage … Read more

Consumer Understanding, Healthcare, Technology

Applying Human Centered Design to Medical Technology Development

Boston 01.20.15, 08:45AM by Allison Ryder

On Wednesday, January 9, Continuum co-championed Boston’s Medical Development Group’s Forum “Making Medical Technology More Human.” With a deep expertise in medical device technology and holistic patient experience design that rely on putting people at the center of our work, the topic of this panel discussion was well-aligned with Continuum’s work and philosophy. To kick … Read more

Global Markets, Healthcare, NXT

Lessons for Innovators in the Global Healthcare Space

Boston 01.06.15, 07:54AM by Sean Brennan

We transcribed our panel discussion on the future of innovation in healthcare as only our talented envisioners can. Click the image below to view the conversation in illustrated form.Read more

Healthcare, Innovation

Making Innovation Real at Brigham and Women’s Hospital

Boston 12.22.14, 07:45AM by Allison Ryder

We’ve known for a while that a major challenge in innovation isn’t idea generation, it’s what happens next. At Brigham and Women’s, a nationally renowned hospital in Boston that employs 15,000 people, turning exciting, productive, and impactful ideas into tangible ways to help patients is a similarly relevant challenge. There’s no shortage of these ideas; … Read more

Global Markets, Healthcare

The Future of Global Health at ASLM2014

Boston 12.15.14, 07:15AM by Brooke Chateauneuf

This is a guest post from Brooke Chateauneuf, Marketing and Communications Associate at Daktari Diagnostics. The second bi-annual African Society of Laboratory Medicine (ASLM) Conference took place from November 30th – December 4th  2014 in Cape Town, South Africa. This backdrop was striking in a way that was both breathtaking and ironic. Breathtaking because of … Read more

Healthcare, Innovation, Product Design, Service Design, Technology

This Week Made Real

Boston 12.12.14, 11:58AM by Gabriella DAgostino

Our top reads this week on things we care about—topics of design, service innovation, product development, technology, and healthcare #madereal. Generation Z How can technology help Gen Z get healthy? Our very own Sean Brennan shares his thoughts in a Wired piece. The Internet of Things David Rose, CEO of Ditto labs, researcher at the … Read more

Design Trends, Global Markets, Healthcare, Innovation, Product Design

This Week Made Real

Boston 12.05.14, 12:17PM by Gabriella DAgostino

Our top reads this week on things we care about—topics of design, service innovation, product development, technology, and healthcare #madereal. Continuum Milan Take a trip around the world and learn all about the history of our Milan studio! The Frugal Millennial In another piece with the Huffington Post, our very own Leeanne Brennan shares five … Read more

Business Design, Healthcare, Product Design, Service Design, Technology

This Week Made Real

Boston 11.26.14, 11:52AM by Gabriella DAgostino

Our top reads this week on things we care about—topics of design, service innovation, product development, technology, and healthcare #madereal. The Value of Partnership Starbucks recently announced a partnership with Arizona State University, proving that the way we look at education is evolving. Millennials Are millennials that different? Forbes explains how millennials may not be … Read more

Global Markets, Healthcare, Human Centered Design, Product Design, Service Design

This Week Made Real

Boston 11.21.14, 12:00PM by Gabriella DAgostino

Our top reads this week on things we care about—topics of design, service innovation, product development, technology, and healthcare #madereal. Mobile Medical Device Technology What opportunities do mobile technologies provide for medical device and patient-centered innovation in global markets? Our very own Marisa Bohlmann and Mike Dunkley illustrate how our work with Jana Care shows … Read more

Global Markets, Healthcare, Innovation

Disrupting Healthcare Delivery—Lessons from Global Innovators Panel Roundup

Boston 11.20.14, 04:38PM by Sophie Spiers

On Wednesday, November 19th, Continuum hosted an executive event and panel discussion on a space that still promises huge opportunity for innovation: healthcare. The event, Disrupting Healthcare Delivery—Lessons From Global Innovators, brought together the diverse backgrounds of four established panelists: Naomi Fried, Boston Children’s Hospital’s first Chief Innovation Officer; Sidhant Jena, co-founder and CEO of Jana Care; Dr. Sachin … Read more

Consumer Understanding, Healthcare

Leveraging Mobile Technology in Global Healthcare

Boston 11.20.14, 10:28AM by Marisa Bohlmann

What opportunities do mobile technologies provide for medical device and patient-centered innovation in global markets? The rise of smartphone ownership among the emerging global middle class in India offered Jana Care and Continuum the chance to design a medical device and lifestyle coaching application to combat the rise of diabetes.  Read more

Consumer Understanding, Healthcare, Human Centered Design, Innovation, Service Design

This Week Made Real

Boston 11.14.14, 12:30PM by Gabriella DAgostino

Our top reads this week on things we care about—topics of design, service innovation, product development, technology, and healthcare #madereal. Hanging Out with Medical Devices Our very own James Wilson participated in last week’s MedCity News Google hangout that focused on the development and innovation of medical devices. Check out a full recap of the … Read more

Global Markets, Healthcare

Continuum Hangs Out, Talks Medical Devices with MedCity News

Boston 11.12.14, 11:58AM by Allison Ryder

Last week, Principal James Wilson participated in a MedCity News Google hangout that focused on the development and innovation of medical devices. The panel of experts discussed the inventive products that they had personally developed as well as the landscape of the medical device industry (particularly in light of the struggle to eliminate the medical … Read more

Design Trends, Healthcare, Product Design, Service Design, Technology

This Week Made Real

Boston 11.07.14, 11:30AM by Gabriella DAgostino

Our top reads this week on things we care about—topics of design, service innovation, product development, technology, and healthcare #madereal. Customer Loyalty Entrepreneur Magazine features our very own Toby Bottorf as he discusses the keys to genuine customer loyalty. Designing for Personal Taste Our Gregg Flender and Damien Vizcarra discuss what constitutes good product design. … Read more

Future Made Real, Healthcare, Product Design, Service Design, Sustainability

This Week Made Real

Boston 10.24.14, 11:15AM by Gabriella DAgostino

Our top reads this week on things we care about—topics of design, service innovation, product development, technology, and healthcare #madereal. Obsessed with Sustainability What makes one of our very own engineers obsessed with sustainability? Our Allison Ryder explains. The Connected World Harvard Business Review examines how to build smart, connected products. UberHealth How will Uber … Read more

Healthcare, Innovation, Product Design, Service Design, Technology

This Week Made Real

Boston 10.17.14, 11:25AM by Gabriella DAgostino

Our top reads this week on things we care about—topics of design, service innovation, product development, technology, and healthcare #madereal. Health Technology Our very own Mike Dunkley explains the value of health technology in a recent piece in Venture Beat. Solar Cooking Made Real What happens when engineering and product design are combined with cookware? … Read more

Design Trends, Healthcare, Innovation, Product Design, Sustainability

This Week Made Real

Boston 10.10.14, 10:15AM by Gabriella DAgostino

Our top reads this week on things we care about—topics of design, service innovation, product development, technology, and healthcare #madereal. Sustainability Why do consumers choose sustainability? Our very own Kristin Heist explains three factors that influence the purchase of sustainable products. Medical Device Data With the rise of medical devices, healthcare companies must now consider … Read more

Business Design, Digital Design, Healthcare, Service Design, Technology

This Week Made Real

Boston 10.03.14, 11:00AM by Gabriella DAgostino

Our top reads this week on things we care about—topics of design, service innovation, product development, technology, and healthcare #madereal. Jerry the Bear How can a stuffed animal be designed to help children with diabetes? Our very own Taylor Reynolds recently interviewed Hannah Chung, co-founder of Sproutel and Design for America to find out more. … Read more

Consumer Understanding, Healthcare

Podcast: Jerry the Bear

Boston 10.02.14, 08:30AM by Taylor Reynolds

  Hannah Chung, co-founder of Sproutel and Design for America, visited our Boston studio recently with Jerry the Bear, a stuffed animal designed to help children with type 1 diabetes by teaching them how to care for their condition through play. The start-up has already exceeded their Indiegogo campain goal of $20,000 to bring Jerry … Read more

Design Trends, Global Markets, Healthcare, Sustainability, Technology

This Week Made Real

Boston 09.26.14, 10:53AM by Gabriella DAgostino

Our top reads this week on things we care about—topics of design, service innovation, product development, technology, and healthcare #madereal. The Unexpected Sustainability of Gen Y Our very own Kristin Heist shares how businesses can leverage Gen Y in the workplace. The Internet of Things What can we make of the rapidly growing Internet of … Read more

Design Trends, Digital Design, Healthcare, Innovation, Service Design

This Week Made Real

Boston 09.19.14, 01:30PM by Gabriella DAgostino

Our top reads this week on things we care about—topics of design, service innovation, product development, technology, and healthcare #madereal. Designing for the Frontline Employee Our Toby Bottorf explains how our service design process incorporates both the customer and the employee experience. The Apple Watch Can Apple change customer behavior when it comes to purchasing … Read more

Brand, Design Trends, Digital Design, Healthcare, Service Design

This Week Made Real

Boston 09.12.14, 11:00AM by Gabriella DAgostino

Our top reads this week on things we care about—topics of design, service innovation, product development, technology, and healthcare #madereal. The Designer Perspective Our Kord Brashear, Lee Moreau, Jason Lee and Gianfranco Zaccai joined Inc’s Ilan Mochari at the Museum of Fine Arts to offer their design perspective at the Jasper Johns exhibit. Student Loan … Read more

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